I'm a pet owner

Find out all the common questions here such as creating pets in your account, updating your details and transferring pets to new owners.

• How do I register my pet?
• How do I update my details?
• How To Update / Change Your Pet’s Details?
• How to I transfer / rehome a pet to a new keeper / owner
• I’m the new owner of a pet. How do I transfer them to my details/account?

See more

I'm from a veterinary practice

• How can we request an account to look up microchip details?
• As a Vet, what do the different messages mean on the Authorised user search?

See more

MyVet platform

• Registering microchips using MyVet
• Registering litters on MyVet
• How to add microchips to MyVet
• I Can’t Find A Microchip That Should Be On My MyVet Account
• I Can’t Find A Batch / Box Number On MyVet. What Can I Do?

See more

I'm from an Animal Rescue

Find out everything you need to know as an Animal Rescue here

• How Does The MyPet Rescue Platform Work?
• Can I Apply For a rescue account?
• A pet has been surrendered to our rescue. How do I transfer them to our rescue account?
• How to I transfer rehome a pet from our rescue to a new keeper
• As a Animal Rescue, what do the different messages mean on the Authorised user search?

See more

I'm a pet professional

This section covers police, dog wardens etc

• Applying for an Authorised User Account / pet professional account
• As a pet professional, what do the different messages mean on the Authorised user search?

See more

FAQ

• Is MyPet A Government Compliant Microchip Database?
• What Is A Microchip? How Does It Work?
• Do You Trade Or Swap Your Chips For Others?

See more

I'm a microchip implanter

• How do I register microchips as an implanter?

See more