When we are sure of who the pet owner is we’ll display the pet owner information directly in MyVet as shown below.
What other messages might I see?
You may see a message stating we know something about the microchip but either can’t display the information or we’re not comfortable the information is accurate.
A few of the scenarios where we might display this are:
- There is an ongoing dispute around this pet
- There is a welfare case ongoing
- The details are protected (In cases such as Domestic abuse)
- We only have implanter details and we need to conduct some extra checks
If you see this call us on 0800 368 4150