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I Can’t Find A Batch / Box Number On MyVet. What Can I Do?

What do i do if I can't find a batch or box number

We’ve made it easy within the platform to let us know if a batch or a box number is missing. 

First head to the Add microchips page on MyVet. You will see a button called “Can’t find batch or box number?” Click that button!


Next you’ll see a pop up. Type in the missing batch and box number plus any message you’d like.


You’re all done. We will be back to you within 4 hours! If you need anything urgent call us on 0800 368 4150.