I Can’t Find A Batch / Box Number On MyVet. What Can I Do?
What do i do if I can't find a batch or box number
We’ve made it easy within the platform to let us know if a batch or a box number is missing.
First head to the Add microchips page on MyVet. You will see a button called “Can’t find batch or box number?” Click that button!
![](https://tawk.link/606c94f9067c2605c0bfcb6a/kb/attachments/fA-j05p0NW.jpg)
Next you’ll see a pop up. Type in the missing batch and box number plus any message you’d like.
![](https://tawk.link/606c94f9067c2605c0bfcb6a/kb/attachments/dbaPnKVf1y.jpg)
You’re all done. We will be back to you within 4 hours! If you need anything urgent call us on 0800 368 4150.