Step 1
Step 2
If you’re registering as a new user you’ll first have to set up an account and add your details as shown below.
Step 3
After registering you will go to the "Add a pet screen". If you already have an account go to "Add Pet"
On the Add a new Pet Page enter the microchip number as shown below.
Our platform will run some checks after this and decide what to do next. If our platform decides to run some checks you'll see the pop up shown below. If no checks are needed you'll be able to register straight away with no checks.
Always check the type, breed and colour. If these don’t match double check the microchip number and get in touch with us HERE as there may be a microchip mix up!
Step 4
If we decided some checks are needed you'll see the pop up below and the process will start.
We keep a history of all transfers, so even if a mistake is made we know who the previous owners are!
Step 5
The existing/old keeper will then get a series of emails and texts that look like the one below. As soon as they click confirm the pet moves to your account as the new keeper.
Remember by the 8th day, even if the pet owner hasn't confirmed we will transfer the pet to your account.
Step 6
You will then receive an email to confirm your details! It looks a bit like the below! Click the button and you’ll then confirm the details!
Step 7
Now you’ll be brought to the page to confirm your details! First confirm your details then your pet’s details.
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Step 8
Once you have confirmed your pet(s) you will receive an email with your pet’s certificate and your link to access MyPet Perks!
You're all done!