--- title: Who can access my details via my pet's microchip number? description: Learn who can access your details via your pet's microchip --- [Skip to content](https://support.mypethq.io/who-can-access-my-details-via-my-pets-microchip-number#main-content) English - United Kingdom Show submenu for translations [Customer portal](https://supportportal.mypethq.io/tickets-view?hsLang=en-gb) ![sage logo](https://support.mypethq.io/hs-fs/hubfs/sage%20logo.png?width=65&height=77&name=sage%20logo.png) - [Back to main website](https://mypethq.io/) Open main navigation Close main navigation - [Back to main website](https://mypethq.io/) - English - United Kingdom Show submenu for translations - [Customer portal](https://supportportal.mypethq.io/tickets-view) - [Support request](https://mypethq.io/open-a-support-ticket/) [Support request](https://mypethq.io/open-a-support-ticket/) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://support.mypethq.io/?hsLang=en-gb) 2. [I'm a pet owner](https://support.mypethq.io/im-a-pet-owner?hsLang=en-gb) 1 August 2025 # Who can access my details via my pet's microchip number? An authorised user is a user that we believe should have access to pet owner details within our microchip database. We broadly categorise these into the following categories: 1. Veterinary clinics 2. Police 3. Local council officials such as a dog warden 4. Animal rescue charities ### What are authorised user accounts for? Authorised user accounts are used to help mainly in the reunification of pets with their owner if they go missing. They can also help with tracking down a stolen pet. ### How do MyPet ensure only the correct organisations have access to an authorised user account? Each user that requests an authorised user account is checked by a human to ensure they meet our requirements. We also monitor authorised user searches to ensure they do not abuse our platform. If we believe someone may be abusing the system we disable their account instantly. If you believe you need an authorised user account you can apply for one [HERE](https://app.mypethq.io/microchip-authorised-registration).   - [I'm a pet owner](https://support.mypethq.io/im-a-pet-owner?hsLang=en-gb#main-content) - [Premium plans](https://support.mypethq.io/im-a-pet-owner?hsLang=en-gb#premium-plans) - [I'm from a veterinary practice](https://support.mypethq.io/im-from-a-veterinary-practice?hsLang=en-gb#main-content) - [Using MyVet](https://support.mypethq.io/im-from-a-veterinary-practice?hsLang=en-gb#using-myvet) - [I'm from an animal rescue](https://support.mypethq.io/im-from-an-animal-rescue?hsLang=en-gb#main-content) - [Registering MyPet Microchips](https://support.mypethq.io/im-from-an-animal-rescue?hsLang=en-gb#registering-mypet-microchips) - [I'm a microchip implanter](https://support.mypethq.io/im-a-microchip-implanter?hsLang=en-gb) - [I'm a breeder](https://support.mypethq.io/im-a-breeder?hsLang=en-gb#main-content) - [Implanter Registration tools](https://support.mypethq.io/im-a-breeder?hsLang=en-gb#implanter-registration-tools) - [I'm a pet professional (Local council, Police etc)](https://support.mypethq.io/im-a-pet-professional-local-council-police-etc?hsLang=en-gb) - [General](https://support.mypethq.io/general?hsLang=en-gb) [![](https://support.mypethq.io/hs-fs/hubfs/main_logo_without_tagline.png?width=50&height=59&name=main_logo_without_tagline.png)](http://mypethq.io) MyPet Headquarters Ltd [mailto:email@email.com](mailto:email@email.com) Copyright © 2025, MyPet